Privacy Policy

Quantum Multimedia Inc. (“Quantum Multimedia,” “we,” “us,” or “our”) provides fine art reproduction, giclée printing, photography, commercial printing, web design, and related creative services. This Privacy Policy explains how we handle personal information when you visit this website, contact us, submit artwork, request a quote, subscribe to updates, or work with us.

This policy applies to this website and the pages that link to it. It does not govern websites or services operated by other companies.

Depending on how you interact with us, we may receive:

• Your name, email address, telephone number, company name, and delivery or mailing address.
• The subject, message, and other details included in a contact form, gallery submission, quote request, email, or telephone call.
• Project specifications, delivery instructions, approvals, and other information needed to quote, produce, or support an order.
• Artwork, photographs, documents, image files, filenames, file metadata, and production instructions submitted by email or through the external Upload service.
• Your email address when you ask to receive newsletter or promotional updates.

Please do not send sensitive personal information that is not needed for your project.

The contact, gallery, and newsletter forms on this website prepare an email to Quantum Multimedia using your device’s email application. The form details are not stored in an application database on this website. Your email provider and our email provider may process and retain the message under their own policies.

When you contact us, we use the information you send to reply, understand your request, prepare a quote, and continue the business relationship you asked us to begin.

Our hosting provider and services embedded on the site may automatically receive technical information such as an IP address, browser and device type, operating system, referring page, pages requested, and the date and time of access. This information may be used to deliver the site, maintain security, diagnose errors, and measure performance.

As of the effective date, this website does not operate its own customer account system, advertising pixel, or analytics program. Embedded and linked third-party services may use cookies or similar technologies under their own policies. You can use your browser settings to block or remove cookies, although doing so may affect some features.

We may use information to:

• Respond to questions and prepare estimates or quotes.
• Review artwork and files for size, resolution, color, production suitability, and other technical requirements.
• Schedule, produce, deliver, and support printing, photography, design, reproduction, and related services.
• Communicate about a project, proof, order, payment, delivery, or service issue.
• Send newsletter or promotional updates when requested.
• Maintain business, accounting, warranty, and transaction records.
• Operate, protect, troubleshoot, and improve the website and our services.
• Comply with legal obligations and protect our customers, business, and legal rights.

We may share information only as reasonably necessary with vendors that help us operate the website or complete a requested service, including hosting, email, file-transfer, payment, e-commerce, production, shipping, delivery, and information-technology providers. We may also disclose information when required by law, to protect rights or safety, in connection with a business transfer, or when you direct us to do so.

Customer artwork remains the customer’s property. We use submitted artwork to evaluate and complete the requested work, or to showcase it when the customer asks us to do so. We do not otherwise publish or use customer artwork for promotion without permission.

Our Google review carousel is provided through Trustindex. Trustindex, Google, and related services may receive technical information from your browser and may use cookies or similar technologies under their own privacy policies. Review names, profile images, ratings, dates, and text are drawn from information reviewers made public through Google.

The Upload button opens a FilesAnywhere page, and Shop Art opens a separate shopping website. Other links may lead to Google Maps, Instagram, TikTok, or additional outside services. Information you provide directly to those services is governed by their privacy policies and terms, not this policy.

We keep personal information only as long as reasonably needed to respond to you, complete and support projects, maintain business and accounting records, resolve disputes, enforce agreements, and meet legal obligations. Customers should keep backup copies of all artwork and production files because Quantum Multimedia is not a permanent file-storage service.

We use reasonable administrative, technical, and physical safeguards appropriate to the information we handle. No website, email system, file-transfer service, or storage method can be guaranteed completely secure.

Depending on applicable law, you may ask us to confirm, access, correct, or delete personal information we hold about you, subject to legal and business-record exceptions. You may also ask to stop promotional email communications. We may need to verify your identity before completing a request.

To make a request, email info@quantummultimedia.com.

This website and our services are intended for a general adult and business audience and are not directed to children under 13. We do not knowingly collect personal information online directly from children under 13. If you believe a child has provided information to us, please contact us so we can review and delete it when appropriate.

We may revise this Privacy Policy as our website, services, vendors, or legal obligations change. The updated version will be posted on this page with a new effective date. If a change materially affects how we use information already collected, we will provide additional notice when appropriate.